The initial consultation is free and you are under no obligation to continue with the design.  Furthermore all costs will be quoted on before you commit to the project and you will be asked to confirm your acceptance of the costs and the design in writing.

Bespoke designs and large Repairs or Remodelling projects will require a 50% deposit once the design has been finalised and the quote accepted.

This deposit is refundable, less any supplies specific for your design that have been ordered and are not part of my standard stock.  As a result you will receive ownership of these items once I have received them from the supplier.

Under some circumstances an hourly fee may be deducted due to time already spent on a complex design.

Crafting of the item will not commence until the quote has been accepted and the deposit paid. Therefore please keep this in mind if the design is required by a certain date.

The balance will be due on the final fitting date.  Especially relevant is the item may not be collected or posted until final payment has cleared.